Logo

Return Policy

Cancellation and Return

Qbits always make life easier, and we ensure a 100% customer satisfaction guarantee. If the customers are not satisfied with our product, we offer an easy and hassle-free return and replacement or repair for damaged or wrong delivery that is covered by our return policy.

Order Cancellation

For canceling an order Qbits customers need to contact the support center or you may cancel an order directly through the order detail pages. A cancellation request will be accepted if it is found eligible after being reviewed and verified by our expert team. No order will be canceled that has already been shipped or received.

Return Policy

If the customer purchases from our shop, the customer will be responsible to check. If there is any defect/error on the product or the parts used to manufacture, the return request will not be accepted. In this case, the customer will be provided with a warranty service covered by warranty policy.

If the customer purchases from Qbits online store and finds any manufacturing defect or imperfection, customers are advised to submit a return request within 24 hours.

If any problem or error is not reported to the Qbits support center within 24 hours, it will be entitled to the warranty policy. The return product should be sent to Qbits Store within 5 working days from the date of delivery.

Qbits will be responsible for the wrong shipment by the Qbits Online Store. Return will be accepted if it is found eligible after verifying.

In case of an incorrect order placed by a customer, Qbits will not be responsible after having been shipped.

The customer must send the return with its original package all inbox literature, warranty/ guarantee card, freebies, and accessories including mice, keyboards, etc. The package should be unopened with the original sticker.

Customers will be responsible for return shipping and handling fees and any applicable restocking fees.

In case shipped orders, 50% of the return charge will be applied for inside Dhaka city and for outside Dhaka city, a 100% return charge will be applied.

If there is damage, scratched, or missing major, the customers are advised to report to the respective courier. If the customer receives any product damaged during the transaction Qbits will not be responsible in this case.

How will I return a Product?

1. Contact the seller Center of the Qbits Online Store.

2. Make a return request within 24 hours through the order details page.

3. Provide detailed information such as - Product model, Serial number, and Product number.

4. Report the problems in detail.

Refund Policy

If the product does not work properly or any manufacturing defect is reported from the day of receiving the product, customers are suggested to bring it back to the Qbits store. After verifying the issues payment will be refunded within 7-10 working days.

Accessories

Get items that go with Qbits computers to elevate your experience further

Man wearing Qbits Smart Backpack

Smart Backpack

Qbits laptops come with a backpack, professionally tailored only for Qbits to suit your requirements.

IconMultiple Compartments
IconPadded Shoulder Strap
IconBranded Zipper
Qbits Bluetooth Mouse

Qbits Mouse

Reliable Bluetooth® mouse with comfortable shape and silent clicking

IconSilentTouch Technology
Icon400-4000 DPI Range
Icon18 months Battery Life
Qbits Portable Keyboard

Qbits Keyboard

Compact & Portable Bluetooth® keyboard

Icon>33 ft (10m) wireless range
Icon18 months Battery Life
IconFunction Hotkeys

Customize PC

A touch of personalization by having a custom design printed on your PC.

1

Upload the image you want to print

2

Crop & Resize the image if needed

3

Preview your uploaded design on the PC

4

Get your personalized PC delivered

Mobile Banner

Qbits Affiliate

Start your passive income (up to 25%) with us by referring our products.

1

Register with our program

2

Share our products with unique urls

3

Get paid for every sales made through your link

Join Now
Affiliate Icon

Level Up Your Business

Make business productive with high-powered Qbits laptops. Best quality Laptops with highly reliable and stable performance ensure the seamless productivity you need to grow your business exponentially.

Business Icon
Register Your Device

Register Your Device

Register your Qbits laptop to join the Qbits community and receive premium services, including efficient support, faster updates, and warranty services.

3 Years Warranty

3 Years Warranty

Qbits Warranty offers limited warranty rights. Qbits laptops have a 3-year warranty from purchase. This limited warranty provides only carry-in service. Authorized service providers offer immediate service for defects in parts/components covered by the warranty..

Learn More
Enrich Education with Qbits

Enrich Education with Qbits

Enhance your learning with innovative tools. Qbits develops sustainable technology for seamless exploration, learning, and creation. Connect globally with this advanced technology and take your education to the next level.

About Qbits

Our vision is to create versatile and brilliant technology. We design innovative tools to improve life and ensure accessible, reliable experiences everywhere. We aim to bring you the latest innovations at sustainable prices and are committed to meeting global standards.

Feature Icon

Free delivery within 48 hours (inside Dhaka). More

Feature Icon

Safe & secure payment through data encryption. More

Feature Icon

Call 02-58055541 or chat online to get support. More

About Qbits Technology
Qbits Mini PC

To stay updated about our latest innovations for the change, Subscribe to our newsletter:

Contact Us

Level 11,

Mirpur Shopping Center

Mirpur 2, Dhaka

01312145675, 02-58055541

info@qbits.io

Customer Service

Information

Payment With

paymentpaymentpayment
paymentpayment

Copyright © 2026 Qbits Computers. Owned and Operated by Isharify Limited. All rights reserved.